Training & Support
Right Where You Belong
Our training team is comprised of experienced marketing professionals and travel's best practice experts, who know all the latest campaign and social media trends, as well as lead generation strategies and applications.
At ATHome, we pride ourselves on offering a vast resource library and custom-curated training site. Our friendly, personable team is here to ensure you gain continuous travel knowledge and receive the support you need to grow your business!
ATHome's live training, self-guided videos and one-on-one mentoring, covering topics such as building a success plan, determining goals and guiding you with expert solutions is just the beginning. Every type of support you could possibly need to succeed as an Independent Travel Advisor is at your service!
We regularly host scheduled on-demand and live destination and product webinars through our consortia and preferred suppliers to help you continue to expand your travel and business knowledge. You'll be able to continuously develop your expertise to better serve clients and provide them with travel information and trends!
The staff at ATHome is here to help you with your reservation challenges, accounting questions and any front office assistance you need to run your business smoothly. Whether you are looking for more guidance using our CRM, ClientEase, or are managing a complex booking, we are here to make your job as a Travel Advisor easier!
ATHome boasts a comprehensive training school and resource library. Booking help, promotions, technology 411, marketing and answers to your most frequently asked questions are just a few of the many topics covered. Content is added often to ensure that even the most seasoned Travel Advisor has everything possible to grow their business!
Each quarter, you’ll receive product & supplier briefings from both our CEO and ATHome team to stay apprised of what’s happening within the host agency, as well as at our parent company, Atlas Travel & Technology Group (ATTG) and the industry as a whole. As part of a strong, reputable, award-winning company, you can rest assured knowing you are part of the ATTG family, where our growth is your growth!
Designed to extensively showcase a destination or property, Travel Advisor Familiarization trips (FAMs) provide a custom-created trip full of memorable and personalized experiences, affording Advisors the detailed, firsthand insight to better advise and expertly plan vacations for their clients. FAMs are a highly coveted marketing tool and these coveted trips are often highly discounted or complimentary.
Plus…Amplify your skills and knowledge with discounted rates as an ATHome Independent Travel Advisor for destination and niche specialist training through the highly-regarded Travel Institute!
What Our Members Say
After much research and looking into other agencies, I decided to make ATHome my host agency and have no regrets. I immediately felt the comradery and warmth from Elaine and Lynn. Both answered all of my numerous questions in a timely manner, were available when I came across an issue that I was unsure of, and made sure that I was connected to multiple suppliers. Although they aren't one of the biggest agencies, in my opinion they are the best. I'm happy with the decision that I made and am looking forward to a long and successful partnership.
- Aiyana Phillips
I have been working with ATHome (AARC) since 2008. I have been really pleased with the support and training I have received. They are always receptive and helpful when I call. The staff are knowledgeable and informative. They have always assisted me with any questions or problems that arise. I would recommend them as a host agency for anyone who wants to become a travel advisor.
- Jesse Mash
I retired from the Navy and was looking for a way to supplement my retirement and work from home. I loved travel and started researching the business and how to get started. I settled on ATHome as they provided everything I needed to get started. The training, website and access to the best travel providers. From the start you are treated like a professional the staff is very responsive to your needs and provide excellent support. They make you feel special, whether it is your first booking or your millionth. If you love travel and helping other live their dreams, I would highly recommend ATHome to give you the tools, training and edge you need to succeed.
- Joseph Bishop
Are you interested in travel? Would you like to help others find their dream vacations? I strongly recommend ATHome. I found them online approximately six years ago and am retired and running a home-based travel agency. The courses supplied are comprehensive and you have a mentor to help you through any rough spots. When you are through with your training, tools are provided for you to begin working in this awesome industry. The mentors during training do not go away after you start your business; there is a team of people providing you with all the support you will ever need. I personally have two very special individuals that are always right here when I need them. When I email or phone, my questions or concerns are taken care of. I want to add we have just been introduced to a new training and booking site that is wonderful!
- Sharron Motry
ATHome has been great. Starting a new travel agency is sometimes challenging. ATHome walked me through everything. Each time I came across something I was not certain of, they were quick to help me. They have helped my first year as a travel advisor to be a successful one.
- Cynthia Seitz
I am new to being a travel advisor. I'm learning a lot. Everyone has been very helpful. All of my questions are answered and information that I didn't ask about is given. You all go above and beyond. I will be booking my first trip this weekend and have five more clients who have requested my services.
- Ronda Grandberry